Question 1

What is a request?

Accepted Answer

Each of our pricing plans comes with a different usage limit, often measured in requests or game sessions. A request (or session) is typically defined as a single load of one of our social games by a visitor on your website. For example, each time one of your website visitors loads a game, that is generally considered one request towards your plan's limit.

Question 2

Do I have to pay for each of my sites individually?

Accepted Answer

No, generally our subscription plans allow you to use the E2EGames service (API or Plugin) on an unlimited number of websites that you own and operate, subject to the overall usage limits of your chosen plan. Please check the specific details of each plan.

Question 3

How does the WordPress plugin work?

Accepted Answer

Our WordPress plugin is the fastest and easiest way to add [Number, e.g., hundreds of / 500+] engaging, play-for-fun social casino-style games to your WordPress website. Simply install and configure the plugin to start displaying games for your visitors. You can visit [Link to your Demo Page, e.g., https://end2endgames.com/demo] to see examples of how it works.

Question 4

What does API access mean?

Accepted Answer

API access allows your developers to programmatically query our E2EGames database to retrieve our list of available social games, their details, and the necessary links or code to embed them. This gives you maximum flexibility to integrate the games seamlessly into your existing platform or application's design and structure.

Question 5

What are direct iFrame embeds?

Accepted Answer

A direct iFrame embed usually refers to a specific code snippet (containing a URL) that you can manually insert using an HTML iFrame tag into any page on your website to display a single social game directly. This is often accessible via our API or potentially through our platform dashboard depending on your plan.

Question 6

What does geotargeting mean (in the context of social games)?

Accepted Answer

Some social game providers have content restrictions based on geographic location, or certain jurisdictions have specific display requirements. E2EGames may use geotargeting features to help you comply by showing/hiding specific games based on the visitor's location, or displaying relevant messages. This helps ensure compliance and provides a better user experience, preventing visitors from trying to load content that isn't available to them.

Question 7

What is broken game monitoring?

Accepted Answer

We strive to ensure our social games library is functional. E2EGames employs monitoring systems to detect games that may not be loading correctly so we can investigate and work with the provider quickly. Depending on the implementation, there might also be ways for users or clients to report issues, helping us maintain maximum uptime.

Question 8

What’s included in the weekly roundup newsletter?

Accepted Answer

If included in your plan, our periodic newsletter (e.g., weekly or monthly) will typically send you a list of new social games added to the E2EGames platform recently. This helps you keep your website's game offerings fresh and exciting.

Question 9

What type of age verification or access control is available?

Accepted Answer

Offering social casino-style games often requires ensuring they are accessed only by appropriate age groups (typically 18+ or 21+ depending on jurisdiction). E2EGames may provide tools or features within the plugin/API to facilitate basic age gates (like user confirmation prompts). For stricter requirements (like verified age checks, particularly in regions like the UK), we may offer integration capabilities with third-party Age Verification providers as an optional add-on or feature in higher tiers. It is ultimately the client's responsibility to ensure compliance with local regulations regarding age verification on their website.

Question 10

What is included in priority support?

Accepted Answer

Priority support, often included in higher-tier plans, means your inquiries (via email or dedicated channels) are given higher precedence in our support queue. While we value all our customers at E2EGames, priority support aims for faster response times for technical issues, integration questions, or reasonable feature requests.

Question 11

How do I get my site featured or get a backlink from E2EGames?

Accepted Answer

Customers subscribed to certain E2EGames plans (e.g., [Your Plan Name 1, e.g., Pro] or [Your Plan Name 2, e.g., Enterprise]) may be eligible to have their logo and website link displayed on our client showcase page [Link to your Clients page, if you have one, e.g., https://end2endgames.com/clients]. Check your plan details or contact us for eligibility.

Question 12

Are there any discounts available?

Accepted Answer

Yes, E2EGames typically offers a discount (such as 1-2 months free) for customers who choose an annual subscription plan paid upfront compared to paying month-to-month. Check our pricing page for current offers.

Question 13

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your E2EGames subscription at any time. Your cancellation will take effect at the end of your current billing period (monthly or annual). You will retain access to the service until that time.

Question 14

Is there any documentation available?

Accepted Answer

Yes, comprehensive documentation for our API, WordPress plugin, and general service usage can be found at [Link to your Docs page, e.g., https://docs.end2endgames.com/].

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